FAQs

Find your answer about Ubigi's services and eSIM.

General questions

What is Ubigi for Business?

Can I manage my services directly using APIs?

What interface is available for the fleet manager?

What interfaces are available for Ubigi for Business?

What are the pricing models available in Ubigi for Business?

Can I use your offer on the mobile phones in my company fleet without cancelling my contract with my current provider?

About eSIM

What are the steps to prepare an employee to use their eSIM when traveling abroad?

Is there a cost to activate an eSIM?

How long does an eSIM or physical SIM last?

What is the delivery time for SIM cards and eSIMs?

Do I need to change my eSIM for each new destination?

Is the end-user automatically switched back to the local provider when they return to their home country?

About SIM Management Portal

How can I access the SIM management portal?

How to activate SIMs or eSIM?

Can I easily view the SIM inventory?

Can I view and download reports in the SIM management portal?

Can I manage data plans for individual SIMs through the SIM management portal?

Can actions be performed in bulk in the portal?

All about Pricing

How can businesses control employee spending on mobile data with Ubigi for Business?

How can I change price plans ?

How does billing work for international customers?

Is it possible to combine the two pricing models?

Is it possible to receive a detailed invoice for our accounting records?

What pricing models are available?