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Guides to install and activate your Ubigi for business eSIM and SIM card

Choose your installation method below:

eSIM
SIM

FAQs

How do you know if your eSIM is active?​

There are two ways to check:

01. Make sure there’s at least one bar in the signal icon on your iPhone.

02. Go to “Settings” on your iPhone, select “Mobile data”, click on the “Ubigi” option and check that the “Data roaming” option is activated.

Can I use my eSIM as a dual SIM card?

Yes, you can use your eSIM as a dual SIM card if your phone supports this feature. Dual SIM allows you to have both a physical SIM and an eSIM active simultaneously. It’s essential to check that your device supports dual SIM with eSIM, as not all dual SIM devices are compatible with eSIM. Check your phone’s technical specifications and confirm compatibility with your operator.

Does Ubigi for business offer eSIMs with unlimited data?

Ubigi for business offers unlimited plans for over 200 destinations, ranging from 1 to 90 days, with eSIMs that keep you connected without changing SIM cards. Enjoy unlimited browsing, streaming and downloading without data limits.

Can I use two eSIMs at the same time?

Yes, you can easily use two eSIMs simultaneously if your device supports dual eSIM, like the iPhone XR and newer models. On the other hand, while Android devices that support eSIM can store multiple eSIM profiles, only one can be active at a time. Bear in mind that specifications may vary from model to model.

How to switch between physical SIM card and eSIM profile on my iPhone?

To switch between physical SIM card and eSIM profile on your iPhone, you must turn them ON both first in the Data plans section:

– Go to Settings
– Select Mobile Data
– Turn ON “Primary” and “Secondary” (“Professional”) on the data plans section:

Note:
“Primary” = the physical SIM card
“Secondary” (“Professional”) = the eSIM profile that is installed on your device (if you renamed it, it will appear with that name)

– tap on Primary
– activate the button to Turn on this Line
– then do the same for the eSIM profile you want to use: tap on it, then activate the button to Turn on this Line

Your physical SIM card and your eSIM profile are now ready to be used as they are now turned ON:

You have 3 services that you can use with your physical SIM card and your eSIM profile:

– Calls + SMS:
On the Default Voice Line field, select the physical SIM or eSIM profile that you want to use for Calls and SMS:

– Data connectivity:
On the Mobile data field, select the physical SIM or eSIM profile that you want to use for the data connection

How do I activate an Ubigi for business SIM card?

  1. Insert the U4B SIM card.
  2. Open the Ubigi app. (Install app from App store or Play store)
  3. Swipe through the welcome screen until you reach the signup screen
  4. Login or create new user profile.
  5. Select the device type
  6. Select detect Ubigi SIM
  7. Wait for the setup to complete
  8. Once done goto phone settings and select the Ubigi SIM card for data mobile.

How to switch between physical SIM card and eSIM profile on my Android device?

To switch between physical SIM card and eSIM profile on your Android device, you must turn them ON both first in the Settings:

– Go to Settings
– Select Connections
– Then SIM card Manager
– Turn ON your physical SIM card at the top, and under it the eSIM profile you want to use:

Your physical SIM card and/or your eSIM profile are now ready to be used.

You have 3 services that you can use with your physical SIM card and your eSIM profile:

– Calls
– SMS (“Messages”)
– Data connectivity

For each service, you just need to select the SIM card or eSIM profile you want to use.

For example: if you want to use “eSIM1” for Mobile data:
– Tap Mobile data
– Select “eSIM1”

You can now do the same for Calls and SMS (messages) and select which physical SIM or eSIM profile you want to use for it.

How do I install an Ubigi eSIM manually on my iOS device?

Before installing, make sure that your device:

How to install an eSIM via QR code on iOS?

  1. Open Settings on your device
  2. Tap Cellular (or Mobile Data)
  3. Tap Add eSIM (or Add Cellular/Mobile Data Plan)
  4. Tap Use QR Code
  5. Scan the QR code
  6. Tap Continue twice
  7. Wait a few minutes for your eSIM to activate, then tap Done
  8. Choose a label for your eSIM (e.g., “Ubigi”)
  9. On the Default Line pages:
  10. Select your Primary line for calls and SMS
  11. Select your Primary line for iMessage & FaceTime
  12. Select your Ubigi eSIM for Cellular/Mobile Data
  13. Make sure Allow Cellular Data Switching is turned OFF

How do I install my eSIM via QR code on a Android device?

Not all Android devices are eSIM-compatible. Before installing, make sure that your device:

  • Supports eSIMs
  • Is carrier-unlocked
  • Has a stable Wi-Fi connection
How do I activate an Ubigi for business SIM card?

  1. Open Settings
  2. Select Connections
  3. Select SIM manager
  4. Select Add eSIM
  5. Select Scan QR code
  6. Continue the installation
  7. Wait a few minutes for your eSIM to activate
  8. Select the Ubigi eSIM for mobile data

Need more help?

Our support team is there to guide you every step of the way.